Improve Customer Service in Calderdale

  • Current Customer Service in Calderdale
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Have you called Calderdale Council in the last three months?
Was your problem resolved?
How long were you on the phone to Customer First?
On a scale of 0-10, where 0 is extremely poor and 10 is extremely good, how would you score your experience with Customer First?
Do you think that Calderdale Council would benefit from a public facing customer service office in Halifax Town Centre?
Do you believe that Council Officers should spend the majority of their time in the office, and that this would improve productivity?